Privacy Policy
Our commitment to discretion, elegance, and absolute digital safety. We handle your personal details with the meticulous care and precision reserved for haute couture.
Our Commitment to You
OVEM Limited (“OVEM”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, book a consultation, place an order, use our services or otherwise interact with OVEM.
DISCRETION & TRUST
How We Protect Your Artistry
1. Information We Collect
To deliver a seamless, high-fashion bespoke experience, we collect specific details required for perfect execution of our couture creations.
- Full name and identity verification
- Email & WhatsApp contact details
- Secure physical shipping address
- Couture event & venue timeline parameters
- Precise custom measurement credentials
2. Website Information
Our digital platform collects anonymous, high-security technical identifiers to guarantee smooth navigation and elite visual performance.
- Anonymized technical device profiles
- Highly secure temporary cookies
- Consent module state recording
- Navigational flow patterns and logs
3. How We Use Your Info
Your data is only handled to coordinate master consultations, execute bespoke order logistics, and deliver highly curated, discrete seasonal updates.
- Direct personal consultation coordination
- Processing custom bespoke orders & payments
- Hand-delivered white-glove shipping
- Highly secure transaction confirmation
- Optional private collection previews
TRANSPARENCY & COMPLIANCE
Legal Basis & Sharing
IV
Legal Basis
Contract performance, legal obligations, legitimate interests, and consent form our rigorous baseline for data stewardship.
V
Payments
All financial transactions are handled exclusively by secure, certified third-party payment service providers to guarantee encryption.
VI
Information Sharing
Shared only with payment processors, trusted couriers, essential tech providers, and advisers. We strictly do not sell your personal information.
SECURE PROTOCOLS
Global Compliance & Privacy Standards
7. INTERNATIONAL TRANSFERS
Serving our esteemed clients both within Nigeria and globally. We ensure all cross-border data protection arrangements adhere to pristine regulatory criteria, assuring that your delicate private portfolio travels securely across digital jurisdictions.
8. CLIENT CONTENT
Delicate photographic sessions, cinematic visual documents, and exclusive fitments are preserved solely for archival purposes. This collection of memories represents your curated creative legacy, treated with absolute reverence and stored in offline vaults.
9. DATA PROTECTION
Deploying state-of-the-art administrative, organisational, and deep technical protections. We shield your personal profiles and digital transactions through rigorous isolation, strict identity management, and persistent system audits.
Your Rights & Retention
10. HOW LONG WE KEEP YOUR INFORMATIONRetained only as long as necessary.
11. YOUR PRIVACY RIGHTSAccess, correction, deletion, objection, and portability.
12. MARKETING COMMUNICATIONSOpt-out options available.
Contact Us
For questions, requests or concerns relating to this Privacy Policy or your personal information, please contact us.
Email Us
Bridal Inquiries
ovembridaI@ovems.com
General Inquiries
ovembespoke@ovems.com
Live Concierge
WhatsApp Instant
+234 (0) 81 3584 805 4
Instagram Direct
@ovems
The Atelier
Maison Location
Lagos, Nigeria
Lagos, Nigeria
Digital Flagship
www.ovems.com